Taipei Series

Redefining Insurance in a Digital, Intelligent, and Ethical Taiwan

Overview

The 1st InsurTech Asia 2026: Taipei Series spotlights Taiwan’s evolving insurance sector as it adopts AI, predictive analytics, digital platforms, and next-generation customer engagement. Under the theme “Redefining Insurance in a Digital, Intelligent, and Ethical Taiwan,” the event explores transformation across underwriting, fraud detection, claims, and customer experience, with a strong focus on data ethics, transparency, responsible AI governance, and building consumer trust. Bringing together insurers, regulators, and technology leaders, the programme features expert insights, regulatory perspectives, demos, and networking to drive innovation, develop future-ready talent, and shape Taiwan’s next-generation insurance ecosystem. 

Registration

08.00 AM - 09.30 AM

1st Edition of InsurTech Asia 2026 Taipei Series

Opening Remarks

09.30 AM - 09.40 AM

Opening Remarks

Speaker

Selva Nagappan

Organising Chairman InsurTech Asia 2026 Taipei Series

Keynote Address

09.40 AM - 10.00 AM

AI in Action - Transforming Taiwan’s Insurance Industry

  • Explore how AI enhances efficiency, accuracy, and customer experience in Taiwan’s insurance sector. 
  • Empowering AI progress while safeguarding trust, transparency and privacy.

Panel Discussion

10.00 AM - 10.40 AM

Transparency by Design - Restoring Trust in the Digital Insurance Experience

  • Discuss how AI and predictive analytics are transforming underwriting, fraud detection, and customer insights while demanding greater accountability and transparency. 
  • Balancing innovation with data ethics to ensure fair, privacy-conscious, and consumer-centric digital insurance experiences. 

Presentation

10.40 AM - 11.00 AM

Bridging Generations: Redefining Digital Engagement in Insurance

  • Design user-friendly, personalised digital platforms to connect with and empower older customers. 
  • Combine technology and empathy to create seamless, supportive experiences for older users. 

Panel Discussion

11.00 AM - 11.40 AM

Innovation Meets Regulation: Navigating Compliance in the Age of AI and Digital Insurers

  • Learn how insurers can harness AI and digital tools to innovate responsibly and ethically within Taiwan’s evolving regulatory framework. 
  • Ensure transparency, fairness, and data integrity as technology reshapes the insurance landscape. 

Fireside Chat

11.40 AM - 12.10 PM

Tech Meets Talent - Shaping InsurTech Growth Through People

  • Dive into new approaches to recruitment, reskilling, and leadership in the age of AI 
  • Explore strategies for upskilling teams, nurturing data-driven expertise, and creating future-ready insurance professionals.

Break

12.10 PM - 02.30 PM

Working Luncheon

Unique Format

12.10 PM - 04.00 PM

One-to-One Meetings

A platform connecting sponsors and delegates through pre-arranged sessions. 

Product Demo

Sponsors showcase innovations, giving delegates firsthand insights into their technologies. 

RoundTable Discussion

Interactive forum for delegates and sponsors to exchange industry insights.

End

04.00 PM - 05.00 PM

Networking Drinks and End of 1st Edition of InsurTech Asia 2026 Taipei Series